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Matthew Oliphant graces us with his presence in this episode of the Push Pull Podcast. Currently the Director of User Experience at Vadio, Matthew lets us know that we are slowly driving people insane with micro-aggressions in our software. We discuss user testing: different types of testing, how users may act through a test, how to find test subjects. We hear about the war stories from tales of user testing past and how we should probably be designing for users with a 24-7 migraine.